After we update the site or if you haven’t played in a while you may find your device gets stuck on an older version and you aren’t able to play. To fix this issue all you need to do is clear your cache!
If you have an:
Apple device - go into your Settings, click Safari and then tap clear history and website data.
Android device - open the chrome app, tap the three dots at the top right, then tap History, Clear Browsing Data. You can choose the time rand or to delete everything using All Time. Tick the boxes next to Cookies and site data and Cached images and files. Then tap Clear data.
Once you have done this you will get logged out of ANY site you were previously logged into so you will need to log back into www.play.charchingo.com and you should be up to date with the latest changes!
You can watch YouTube videos on how to do this by clicking the links below
Apple: http://bit.ly/Apple_Tutorial
Android: http://bit.ly/Android_Cache_Tutorial